FAQ
Frequently Asked Questions
At Popcorn Stop, we believe in the power of a healthy lifestyle—and that includes smarter snacking. As a wholesome choice for your daily treat, we’ve proudly served our customers for over 17 years. Below are answers to some of the most common questions we receive.
What are your top six best-sellers?
Yellow Cheese, Caramel, Cheese-Caramel Mix (Cowboy Mix), Butter, Movie Theater Butter, and Dill Pickle.
What are the serving sizes per bag?
(One serving = 3 cups of popped popcorn)
- Tiny Bag = 1 serving
- Junior Bag = 2 servings
- Small Bag = 3 servings
- Regular Bag = 4.3 servings
- Medium Bag = 9 servings
- Large Bag = 14 servings
- X-Large Bag = 37 servings
- Party Size Bag = 92 servings (Butter flavor only; available for online pickup)
Can I mix flavors?
Yes! You can mix two flavors of equal or lesser value (e.g., Cheese + Vanilla).
Note: Mixing flavors incorrectly (e.g., requesting a premium flavor like Chocolate after paying for Cheese) will result in order cancellation.
Please list your second flavor in the Special Instructions section at checkout. The same policy applies to popcorn tins.
How fresh does the popcorn stay?
All popcorn is popped fresh using non-GMO kernels and is perishable.
- Twist-tie bags: Stay fresh for 2–3 weeks.
- Candied or caramel popcorn: Best within 6 weeks.
- Cheese/soft popcorn: Best within 2 weeks.
- Heat-sealed bags: Stay fresh up to 1 month unopened (store in a cool, dry place).
Note: Chocolate-coated popcorn may melt in transit during warmer months.
Do you use real cheese in your cheddar flavors?
Yes!
Which flavors are gluten-free?
All flavors except:
- Cookies & Cream (contains Oreos®)
- S’mores
- Chow
- Banana Pudding
Which flavors are dairy-free?
- Butter
- Kettle Corn
- Churro
- All candied flavors except caramel-coated varieties
How do you pop your kernels?
We use pure coconut oil or corn oil to pop all of our popcorn.
Do you offer wholesale or bulk pricing?
No, we only offer retail pricing.
Do you offer private labeling or custom bags?
No. All products include Popcorn Stop branding.
Are your products nut-free?
Our facility processes products on equipment that may come into contact with tree nuts.
How long do large/bulk orders take?
For inquiries about large or bulk orders, please contact us directly (see contact info below).
Do you sell or set up outside your shop?
No, but we can pop fresh popcorn for events of all sizes—weddings, church functions, corporate gatherings, fundraisers, and more!
Do you have nutrition facts?
We do not provide official nutrition labels. You may refer to general popcorn nutrition information online—our ingredients are comparable to industry standards.
Do you accept donation requests?
Yes. We review donation requests quarterly during the first week of January, April, July, and October. Any requests submitted mid-quarter will be reviewed during the next cycle.
Can I cancel a pre-paid order?
Please view our Return/Cancellation page for details.
Still have questions?
Reach out to our customer support team:
📞 Call us: 817-784-1300
📧 Email: popcornstop@gmail.com
Or use the contact form below.