Shipping policy

SHIPPING POLICY

General Shipping Information
Orders are shipped via UPS Ground on the next business day after your order is placed, unless you request a later delivery date in the order notes.

  • No PO Boxes: We cannot ship to PO Boxes. If you provide a PO Box, UPS may refuse delivery, and we are not responsible for undelivered packages. Please use a physical address or check with UPS to confirm delivery to your area.

  • No APO/FPO Boxes: Unfortunately, we are unable to ship to APO or FPO addresses at this time.

Estimated Delivery Times

  • Most UPS Ground orders arrive within 1–5 business days.

  • Orders shipping to the East Coast may take up to 7 business days.

Order Processing Example:

  • Orders placed after 2 PM on Monday will ship on Tuesday.

  • We aim to ship all orders the same day they are placed, when possible.

SHIPPING DELAYS

As a small artisan company, all items are hand-crafted and packed by us. Please expect delays during December due to high order volume.

LARGE ORDERS ($200+ or Hospitality Bags)

Please allow up to 3 business days for processing due to the time required to prepare larger or specialized orders. If possible, provide your preferred ship date in the order notes.